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Visited us recently, why not leave us a review?

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To help us improve, if you feel like you’ve had an experience that hasn’t lived up to your expectations, please let us know by completing the feedback form below.

WE THINK ABOUT OUR FOOD & DRINK: About Us
SBC Reviews
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FAQ

FREQUENTLY ASKED QUESTIONS

What are your opening hours?

Monday - Sunday

09:30 - 17:30

Can I see a menu?

Our menu can be found here.

Do you have any seasonal specials running at the moment?

Yes, we currently have two specials running at the moment. Our Luxury Hot Chocolates and Ice Cream Milkshakes and our Ultimate Toasties 

Are you hiring at the moment?

We're always on the lookout for great talent to join our team. To see if we have any roles available, please head to our Indeed page. If we don't have anything available at present, please check back at a later date.

Are you dog friendly?

Yes, you're more than welcome to bring your four-legged friends along to the café.

I've received a coffee that I'm not happy with, what should I do?

We're committed to serving commendable coffee. In the event you receive a drink that doesn't deliver 100% satisfaction (not quite hot enough for example), we'll remake it for you completely free of charge.

I think I lost something, has anybody handed it in?

Please email the café directly and a member of the team will help you with your search.

Are there customer toilets in the café?

Unfortunately, we don't have any customer toilets within the café itself, however the nearest toilets are only a short walk away. The toilets can be found in the building attached to the café, facing the carpark. 

I had a great experience at the café recently, is there a way I can leave feedback for the team?

We love to hear about your positive experiences, you can leave your feedback on any of the following platforms.

I had an experience at the café recently in which I think can be improved, how do I leave some constructive feedback?

We always aim to create positive experiences, however if you feel like you have had an experience that hasn’t lived up to your expectations, please let us know by completing this feedback form.

I thought you were environmentally-friendly, why was I served a drink in single-use plastic?

All of our takeaway packaging is made from plant-based materials and is 100% compostable, that includes our takeaway coffee cups, grab & go packaging, confectionary selection and condiment station provisions. More on our sustainability practices can be found here.

Can I reserve a table?

Unfortunately we're unable to take table bookings, however we endeavour to be as accommodating as possible for you and your party.

We Value Your Feedback

Thank you for your feedback. A member of the team will be in touch to discuss your feedback further.

SBC Feedback
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