top of page
BRITANNIA BANNER.png
Britania Logo.png

If you’ve had a great experience with us recently we’d love for you to share the joy by leaving us a review on the platform of your preference!

 

You can leave us feedback on any or all of the following platforms:

 

facebook.png

Facebook

tripadvisor.png

TripAdvisor

search.png

Google

We Value Your Feedback

Thank you for your feedback. A member of the team will be in touch to discuss your feedback further.

WE THINK ABOUT OUR FOOD & DRINK: About Us

FREQUENTLY ASKED QUESTIONS

What are your opening hours?

Monday - Friday

8AM - 7PM

Saturday - Sunday

8:30AM - 5:30PM

Can I see a menu?

Food Menu | Drinks Menu

Do you have any seasonal specials?

Yes, we currently have our Seasonal Sips - Hot Chocolates running over the Autumn.

Do you do children's party packages?

Yes, for more information or to book, please email us here. Children's party packages can be found here.

Are you hiring at the moment?

We're always on the lookout for great talent to join our team. To see if we have any roles available, please head to our Indeed page. If we don't have anything available at present, please check back at a later date.

Are you dog friendly?

We politely ask for dogs not to be brought into the café, however they’re more than welcome to join you in our outdoor seating area. Service dogs are welcome inside. 

I've received a coffee that I'm not happy with, what should I do?

We're committed to serving commendable coffee. In the event you receive a drink that doesn't deliver 100% satisfaction (not quite hot enough for example), we'll remake it for you completely free of charge.

I think I lost something, has anybody handed it in?

Please email the café directly and a member of the team will help you with your search.

Are there customer toilets in the café?

Yes, we have customer toilets on-site.   

I had a great experience at the café recently, is there a way I can leave feedback for the team?

We love to hear about your positive experiences, you can leave your feedback on any of the following platforms.

I had an experience at the café recently in which I think can be improved, how do I leave some constructive feedback?

We always aim to create positive experiences, however if you feel like you have had an experience that hasn’t lived up to your expectations, please let us know by completing this feedback form.

I thought you were environmentally-friendly, why was I served a drink in single-use plastic?

All of our takeaway packaging is made from plant-based materials and is 100% compostable, that includes our takeaway coffee cups, grab & go packaging, confectionary selection and condiment station provisions. More on our sustainability practices can be found here.

Can I reserve a table?

Unfortunately we're unable to take table bookings, however we endeavour to be as accommodating as possible for you and your party.

review
feedback
FAQ
bottom of page